Feedback Charter
Your Feedback Matters
At BeaconRise, we value your voice. We listen carefully, act promptly, and always aim to resolve any concerns with fairness and respect. Your feedback helps us continuously improve the quality of our services and the experience of every participant.
We want you to know that sharing feedback, whether it’s a complaint, a compliment, or a suggestion, will never be held against you. At BeaconRise, we believe that open communication and accountability are part of what makes us different. Together, we learn, grow, and rise.
How to Provide Feedback
You can share your feedback in the way that suits you best:
- Fill out our Online Feedback Form: Complete the form available below on our website.
2. Speak with a BeaconRise team member: Let any of our staff know that you have feedback to share.
3. Contact our Office: Call us on (08) and ask to speak with our Operations Lead.
4. Send your feedback by mail: Write your feedback and post it to: GPO Box 506, Adelaide SA 5001.